1-800 Flowers Rolplay Simulator
ES

Select a scenario to begin your simulation

Choose a training scenario below. Each option will load a realistic customer persona and dialogue flow.

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🚚
Status Check – Day of Delivery
Status
Pending
Highest Score
0
🚛
Delivered Late – Missed Birthday
Status
Pending
Highest Score
0
🕊️
Sympathy Order – Card Message Change
Status
Pending
Highest Score
0
🥀
Quality Issue – Wilted Flowers
Status
Pending
Highest Score
0
😞

Cancel on Delivery Date – Breakup

Status
Pending
Highest Score
0
Customer Prompt: